Across
- 3. What to do when talking to a deaf person
- 4. fails to meet the customer expectations
- 5. language used for bad customer service
- 7. Areas of a business
- 8. What to do when talking to a customer
- 9. Customers who work for a business
- 10. How to speak to a foreign customer
Down
- 1. Customers buying a companies products/services
- 2. quality and timely customer service
- 4. What visually impaired people use to read
- 6. consumers complete experience