Across
- 1. Listening to this will help a business
- 3. A returning customer is know to be this
- 4. Customers will leave ? reviews if they are not happy
- 6. Customers will provide these if they receive good service
- 9. A business that accepts these is trying to look after the customer
- 11. Good customer service will help the business achieve this
- 12. Staff should always be this
Down
- 2. A staff should have this about the product
- 5. Businesses want to get a good one of these
- 7. Having a large ? of products keeps customers happy
- 8. Charging a fair amount will make customers come back
- 10. Staff should never be ? to a customer