Across
- 2. phone system
- 4. in person assistance
- 5. documenting HEDIS gaps
- 7. to identify and feel with someone
- 8. source of truth for authorizations
- 9. Bill to insurance for service
Down
- 1. look here to check for auth or rider requirements
- 3. card holder
- 5. Documented dissatisfaction
- 6. line provided for deaf callers