Across
- 2. how good service makes customers feel
- 4. helping customers
- 6. treating others well
- 7. place to buy things
- 8. employee
- 9. giving support
- 11. pay attention
- 13. people who work in a business
- 15. feeling safe with a business
- 16. polite word
Down
- 1. looking after customers
- 3. friendly greeting
- 5. person who buys goods
- 7. friendly face
- 10. good manners
- 12. helping someone
- 14. kind and helpful