Customer Service and Customer Experience

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Across
  1. 2. So. who provides products for a company or store.
  2. 8. A device used for fastening clothes, bags, etc.
  3. 9. A synonym for "fired".
  4. 10. To last longer than expected.
  5. 14. Not cooperative.
  6. 17. A piece of paper you are given after you buy sth.
  7. 18. To be ...off is to feel so. took advantage of you and made you pay extra.
  8. 20. ...with, to support someone's attitude or opinion.
  9. 21. The plural form of "mouse".
Down
  1. 1. Ph.v, to tolerate
  2. 3. A synonym for "focused".
  3. 4. To invent, create or implement sth. for the first time, usually a word or phrase.
  4. 5. A synonym for "quickly"
  5. 6. Ph.v, to leave a place
  6. 7. A synonym for "confused"
  7. 11. Ph.v , to appear swh. unexpectedy.
  8. 12. Damaged or not working properly.
  9. 13. ...and services
  10. 15. Miserable, poor quality.
  11. 16. That was the last ...!
  12. 19. A synonym for "buy"