Customer Service and Website Training

Edit Answers
12345678910111213
Across
  1. 2. Knowledge Center feature with tips and seasonal info.
  2. 3. Where products like LED lights and displays are organized.
  3. 4. Partners such as FedEx who can also be considered customers.
  4. 7. Managing these helps avoid surprises for customers.
  5. 9. Communicate professionally with this common tool.
  6. 10. Who is always at the center of service interactions?
  7. 11. Helpful tools in the website product search.
  8. 12. Walt ____ said “The best way to get started is to quit talking and begin doing.”
  9. 13. Installation support often comes in these visual formats.
Down
  1. 1. Center used to access information such as SOP's?
  2. 5. A close and harmonious relationship built with customers.
  3. 6. Frequently asked questions section.
  4. 8. Helping customers solve problems and answering questions.