Across
- 1. Our CRM System
- 5. Type of order that requires 1lot or dating
- 8. The shipping carrier we try to avoid at all costs
- 9. "3 Calls in the ___!"
- 10. Program we use to chat with each other
Down
- 2. Our dreaded ERP System
- 3. Our email server
- 4. Button we use to make a warm transfer
- 6. Required 30-60 minute break
- 7. Program that tracks our calls