Across
- 2. Customers' opinions on services
- 5. Fulfillment of customer expectations
- 7. Building confidence in customer relationships
- 8. Finding solutions to customer problems
- 11. Assisting customers with their inquiries
- 13. Interacting positively with customers
- 14. To answer customer queries promptly
Down
- 1. Being dependable in service delivery
- 3. Sharing information effectively with customers
- 4. Polite behavior towards others
- 6. A friendly expression to greet customers
- 7. Working together to achieve customer goals
- 9. Paying attention to customer needs
- 10. Maintaining a high standard in service
- 12. Providing assistance to those in need