Across
- 5. Long-term worth of an idea,person, place, or practice
- 6. What the B stands for
- 8. What the M stands for
- 10. determining factor in achieving your performance goals
- 11. Expectations perceptions an employee has of an organization
- 12. acronym to help remember performance goals
- 13. Perceptions or assumptions that individuals or cultures maintain
Down
- 1. What the A stands for
- 2. What the U stands for
- 3. What the R stands for
- 4. the star of the show
- 7. corrections that result in crediting customer's account
- 9. Characteristics, values, beliefs that make people different yet similar