Across
- 3. Handles request for specific lot number
- 5. Customer is unable to refuse a delivery
- 7. Used if contact is missing or illegible
- 8. Scheduled for both calls and emails
- 9. Handles punch-out catalog orders
- 10. More than 3 Uline replies sent to a customer
- 12. Escalation calls
- 13. US Post Office or Branches of the Military
Down
- 1. Electronic Purchase Order
- 2. COC
- 4. Order or pricing request with more than 30 ship-tos
- 6. Confirm last 4 numbers to use
- 11. Items can stay in shopping cart for 180 days