Customer Service Strand 2

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Across
  1. 3. Hobbies and activities of a person
  2. 5. The physical location of a person
  3. 6. The division of the market into smaller groups to make marketing easier
  4. 8. Using soft skills to aid customers
Down
  1. 1. Physical traits of a person
  2. 2. Habits and patterns of a person
  3. 4. The school store
  4. 7. The best teacher ever