Across
- 2. give someone special treatment; making that person comfortable
- 4. not working properly/defective
- 8. say sorry
- 10. feeling or opinion about something or someone
- 13. not willing to work together
- 14. understanding others' feelings
- 15. not producing wanted results; wasteful; too many steps
- 16. make something greater or more serious
Down
- 1. to solve or end a problem
- 3. say bad things about someone or something
- 5. a manner that is rude and disrespectful
- 6. the state of being secret
- 7. showing arrogance because you feel you are better than others
- 9. with attention
- 11. not good (usually refers to quality)
- 12. responsive to others' feelings