Customer Service Week

3. A bill sent in the mail.
6. Remote workers who answer calls.
8. A prize or other mark of recognition given in honor of an achievement.
11. A sign affixed to a vehicle displaying a series of letters or numbers indicating that the vehicle has been registered with the state.
13. A polite expression used when acknowledging service, or compliment.
15. A unique string of numbers, letters, and other characters that identify a specific financial account
17. Recognition and enjoyment of the good qualities of someone or something.

1. Someone who has lost their temper and arrived at “the point of being uncooperative."
2. The action or process of collecting someone or something
4. Someone you work with.
5. The toll highway that is operated in the Commonwealth of Pennsylvania in the United States.
7. An office setup to handle a large volume of phone calls, especially for taking orders and providing customer service.
9. A great deal of effort or endurance.
10. The name of the program in which customers use to travel with a transponder.
12. An individual who receives a service.
14. An emotion when someone is satisfied with their service.
16. A group of people who work together.