Customer Service Week #2

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Across
  1. 2. an organization supplying the community with electricity, gas, water, or sewerage
  2. 4. recognition of good qualities
  3. 6. beneath the surface
  4. 7. condition of being protected from or unlikely to cause danger
  5. 9. combined action of a group of people
  6. 10. a mechanical excavator with a bucket attached
  7. 14. person who acts on behalf of another person or group
  8. 15. committed to a task or purpose
  9. 16. a person or thing of a specified kind that one has to deal with
  10. 17. sensational success
Down
  1. 1. customary code of polite behavior
  2. 3. principles or standards of behavior
  3. 5. discover the exact place or position
  4. 8. quality of being outstanding
  5. 11. the quality of being friendly, generous, and considerate
  6. 12. ability to understand and share feelings
  7. 13. desire or willingness of someone to do something