Customer Service Week 2015

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Across
  1. 3. A RESOURCE TO HUMANS
  2. 4. RECOGNIZE WITH GRATITUDE; BE GRATEFUL FOR
  3. 6. EMDEON SOCIAL MEDIA
  4. 8. GOOD-NATURED TOLERANCE OF DELAY OR INCOMPETENCE
  5. 9. WHEN YOU'RE HAPPY YOU _______
  6. 10. NOT AT WORK; GETTING PAID
  7. 11. NEW ORIGINAL IDEAS; CREATIVE THINKING
  8. 12. THE ACT OF GIVING HOPE OR SUPPORT TO SOMEONE
  9. 15. CLIENT SERVICES MANAGER
  10. 16. ON THE JOB LEARNING
  11. 17. EXPEDITED MAIL DELIVERY SERVICE
Down
  1. 1. WORK DONE BY ONE PERSON OR GROUP THAT BENEFITS ANOTHER
  2. 2. PLATFORM PROCESS CLAIMS COMMUNICATIONS
  3. 3. FUTURE EMDEON
  4. 5. SISTER PRINT FACILITY
  5. 6. SOMEONE WHO PAYS FOR GOODS OR SERVICES
  6. 7. HIGH SPEED PRINTER
  7. 13. 2015 NL CENTRAL CHAMPIONS
  8. 14. LEND A HAND
  9. 16. INSERTER