CUSTOMER SERVICE WEEK 2018

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Across
  1. 3. Capital Responsible for maintaining the municipal civil service system
  2. 4. LMA: List Management and __________
  3. 6. The Office of Citywide Equity and Inclusion's overall vision
  4. 7. ____________ Planning
  5. 9. The Bureau of ___________ and Development
  6. 10. Acronym for last year's Customer Service Week theme
Down
  1. 1. Acronym for New York City Automated Personnel System
  2. 2. Bureau that classifies civil service titles
  3. 5. Number of offices in Human Capital
  4. 8. Quarterly Newsletter for Human Capital: The HC ______