Customer Service Week 2023

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Across
  1. 2. health information exchange
  2. 5. able to accept or tolerate delays or problems without becoming annoyed or anxious
  3. 9. Stay hydrated!!!
  4. 10. cures any ailment
  5. 11. power or control
  6. 13. the action of helping or doing work for someone
  7. 15. a line or sequence of people or vehicles awaiting their turn to be attended to or to proceed
  8. 17. officially register as a member of an institution
  9. 18. system for transmitting voices over a distance
  10. 20. "the fish is a slippery _____ and very hard to catch"
  11. 23. Oregon Health Plan
  12. 24. used as a greeting
  13. 25. take when you have a headache, or about to talk with a patient
  14. 26. everybody's working for the ____
Down
  1. 1. make it easier for (someone) to do something
  2. 3. deal with inquiries, handle technical support, or take sales, via the telephone
  3. 4. generous, helpful, and thinking of other people's feelings
  4. 6. an act of moving something or someone to another place
  5. 7. Katy Perry knows what's up
  6. 8. the only way to start your day (debatable)
  7. 12. totally
  8. 14. you are ____
  9. 16. a simple phrase of recognition can make a world of difference
  10. 19. deaden, muffle, or soften the sound of
  11. 21. EMR, what is the "R"
  12. 22. strength of the vibrations
  13. 25. an expression of gratitude