Across
- 2. What happens when service succeeds
- 4. More than one, working as one
- 8. The badge of excellent service
- 9. What smooth service provides
- 10. What curves when service shines
- 12. What empathy looks like in action
- 13. Elegance in action, even under stress
- 14. The silent skill that speaks volumes
- 18. What we anticipate before being asked
- 19. What great service adds to every interaction
- 20. A five-letter word that builds loyalty
- 22. Quick, but never rushed
Down
- 1. Where the customer always stands
- 3. Not hot, not cold—just right for tone
- 5. Sound of satisfied customers
- 6. What customers want to raise
- 7. To assist with purpose and pride
- 11. Four letters that fix frustration
- 13. A helper through the unknown
- 15. What we do with problems
- 16. Not cloudy, especially in communication
- 17. Extend beyond expectations
- 20. Earned, not given, in customer care
- 21. Gentle strength in service
- 22. What we do when things break