Customer Service Week

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Across
  1. 2. Debit order recons cut off date
  2. 6. Benefit available for conversion with Myriad up to age 70
  3. 7. Number of days required for notice of termination
  4. 8. E-mails must be responded to in how many hours?
  5. 9. Type of claim submitted by the employer when a member is incapable of working
  6. 10. Members can switch their risk benefits?
Down
  1. 1. Cheapest Product Option
  2. 3. Contributions taxed as a fringe benefit in the hands of a member
  3. 4. Early retirement starts at age?
  4. 5. Deceased member with minor child on approved benefits FAW will pay which fund if a trust is not available?
  5. 7. How many rings must a call be answered in?
  6. 11. All 37D deductions are referred to which team for approval?