CUSTOMER SERVICE WEEK

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Across
  1. 4. COOPERATIVE MANAGED CARE SEVICES
  2. 6. TRICE JR CALL CENTER SUPERVISOR
  3. 7. ALWAYS TAKE THE OPPORTUNTIY TO...
  4. 10. CALL SERVICE REPRESENTATIVE
  5. 12. THIRD PARTY LIABILITY
  6. 13. TEAM LEAD
  7. 14. PHARMACY BENEFIT MANAGER
  8. 16. INDIANA HEALTH COVERAGE PROGRAMS
  9. 17. ACTING BEFORE THINKING IS...
Down
  1. 1. COMPANY NAME
  2. 2. MANAGE CARE PROGRAMS
  3. 3. RIGHT CHOICE PROGRAM
  4. 5. CALL CENTER MANAGER
  5. 8. CHIP PAYMENT LINE
  6. 9. THINKING BEFORE ACTING IS...
  7. 11. THINK BEFORE...
  8. 15. CALL CENTER TRAINER