Customer Service Week Day 4

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Across
  1. 2. Understanding and sharing feelings for our customers
  2. 5. An example of being an ____: "What I love most about (product) is how you can (feature)..."
  3. 6. a line of business which brings revenue to the company each month.
Down
  1. 1. S4X _____ are a part of what makes our calls really count
  2. 3. Displaying kindness and concern for others
  3. 4. The activity of selling products or services.