CUSTOMER SERVICE WEEK DAY 4

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Across
  1. 2. WE USE THIS WEBSITE TO CLOCK IN AND OUT
  2. 4. THESE ARE SENT TO THE FIELD WHEN YOU HAVE AN ISSUE ON THE LINE THAT IS NOT AN EMERGENCY
  3. 5. YOU DO THIS WHEN AMY WITH CMR CALLS AND YOU CAN'T TAKE ANYMORE DAMAGES
  4. 7. WHO DO YOU SEND A COMPLAINT AGAINST A LOCATOR TO
  5. 10. THIS IS A PTO DAY GIVEN TO US IN ADDITION TO THE PTO WE ALREADY HAVE
  6. 11. WE DO ________ TRANSFERS TO THE FIELD
  7. 12. WHAT DIVISON OF USIC DOES DENISE NASON REALLY WORK FOR
Down
  1. 1. HE SENDS SAFETY ALERTS TO USIC LOCATORS & OFFICE PERSONNEL
  2. 3. WHO DETERMINES FAULT IF A CHARTER LINE IS DAMAGED
  3. 6. CMR REPORTS THESE DAMAGES IN NEW YORK
  4. 8. A CODE ADDED TO THE WINDSTREAM TRACKING NUMBER FROM CMR
  5. 9. THIS DISTRICT NUMBER IS 321