Customer Service Week Survivor

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Across
  1. 3. The container where "Survivor" contestants place their votes.
  2. 4. American education advocate known for commitment to promoting public education.
  3. 9. An item that holds fire, which represents a castaway's "life" in the game.
  4. 10. The tool used in Contact Center to "survive" each day, allowing us to connect to customers via phone, email and chat.
  5. 11. Competition in which the "Survivor" contestants vie for reward or immunity.
  6. 12. A group of recently eliminated "Survivor" contestants who will decide the Sole Survivor from the finalists.
Down
  1. 1. the paper used by "Survivor" contestants when voting.
  2. 2. The act of deciding who goes home or who eventually wins "Survivor".
  3. 5. A chance offered to castaways to switch "Survivor" tribes.
  4. 6. A group of people who band together for strategic purpose.
  5. 7. The elimination ceremony and the place where "Survivor" contestants are voted out.
  6. 8. A hut built by castaways on the island; a place where castaways eat and sleep.
  7. 12. Host of "Survivor"