Across
- 1. Develop
- 5. Embrace
- 6. Awareness
- 10. ProfessionalDevelopment
- 12. Markerstudy
- 13. Behaviours
- 17. Webinar
- 18. Academy
- 19. Fun
- 22. Research
Down
- 2. Values-Based
- 3. BrightSparks
- 4. Transferable
- 7. CustomerServiceWeek
- 8. CustomerService
- 9. Own
- 11. Breakthrough
- 14. Effort
- 15. Teamwork
- 16. Value
- 20. Responsible
- 21. FOCUS