Customer Service

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Across
  1. 6. The passage of information between people or places
  2. 7. A number of different types of things
  3. 8. Someone who is of service and assistance
Down
  1. 1. The result of feeling discontent and faultfinding
  2. 2. To replace something with something else
  3. 3. To give something back
  4. 4. Someone who is kind, chatty and nice
  5. 5. A degree of excellence
  6. 6. A person who purchases goods or services from someone else
  7. 9. The opposite of loss