Across
- 1. First thing your customer notices.
- 5. To take responsibility for mistakes.
- 7. Be clear and direct with this
Down
- 2. Your customer will give back to you as reward.
- 3. Customers will respond if you remember theirs.
- 4. Always find this quickly.
- 6. Start your day as you intend to continue
- 8. Avoid saying this, there are other ways