Cx Service Week

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Across
  1. 1. system for transmitting voices over a distance
  2. 3. deal with inquiries, handle technical support, or take sales, via the telephone
  3. 4. make it easier for (someone) to do something
  4. 7. an expression of gratitude
  5. 10. "the fish is a slippery ______ and very hard to catch"
  6. 11. the action of helping or doing work for someone
Down
  1. 2. able to accept or tolerate delays or problems without becoming annoyed or anxious
  2. 5. totally
  3. 6. used as a greeting
  4. 8. you are ____
  5. 9. everybody's working for the