Across
- 2. What a seller charges for a package of benefits
- 7. A process which involves the supplier at an early stage in product or service development
- 8. Delegation of work previously done in house to an external service provider
- 10. What the buying organisation pays to acquire the goods
- 11. A specification where the buyer details exactly what the product must consist of.
- 12. Set of moral principles and values
- 13. Plan quantified in monetary terms
- 15. Data collected for a particular purpose directly from the relevant source
- 16. An agreement between two or more parties intended to be legally binding
Down
- 1. An agreed quantifiable measure of performance
- 2. A specification where the buyer expects the product or service to achieve
- 3. An item which occurs in nature
- 4. LEVEL AGREEMENT Formal statement of minimum requirements relating to a service
- 5. CASE A formal justification of a proposal
- 6. Documents which stipulate minimum levels of performance in a particular industry
- 9. Monetary compensation to cover a loss
- 14. A process where the buyer is involved in specifications
- 16. A high value asset for long term use in a business
