D2 Me Too!

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Across
  1. 3. Subtitles
  2. 4. DBX OM's first name
  3. 8. Lion's site
  4. 10. Prevents purchases/sets viewing limits
  5. 13. short-range wireless connection
  6. 14. Sometimes downloaded on Fire sticks
  7. 16. Last name of a D2 TM
  8. 18. Must do for security
  9. 19. System used by D2 team
  10. 20. Amazon's AI
  11. 21. Should not be suppressed in most cases
Down
  1. 1. Pay every month
  2. 2. AMZ Device for reading
  3. 5. This includes talk time, ACW, hold time
  4. 6. Customer's security code
  5. 7. D2 SOM's maiden name
  6. 9. Tool which tells us what to do for Cx
  7. 11. Manually reset the device
  8. 12. D2's major KPI
  9. 15. AMZ preferred customer
  10. 16. Screen-sharing tool
  11. 17. 5-Digit code ending Cx address