Across
- 4. Employees are not to remove ________ from the gaming floor.
- 5. The Box Office employee is to direct the customer to a cash desk when receiving this type of currency as payment from a patron.
- 7. All employees and board members must present their ____________to the Box Office staff to be eligible for the staff promotion.
- 9. for product quailty or service related issues, walkouts, incorrect food orders entered, etc.
- 11. Any box office refunds and ________ must be approved by OSM's before they can be processed in the system. Any tape referencing both should be included in the cash out along with the ticket.
- 12. The F&B manager must authorize a _____ in micros when an employee has made an incorrect entry.
Down
- 1. The F&B employee is to ensure that any __________ / gift certificates / employee gift cards received have not expired.
- 2. F&B employees are required to verify the name and level on this when serving free beverages to patrons.
- 3. Any vouchers / gift certificates must be stamped or marked as _________ upon use.
- 6. A note for money owed for food/beverage.
- 8. What is the minimum Players club level required to obain free coffee and pop from F&B services?
- 10. All food and beverage sales must be entered into _______ at the time of the transaction.