Across
- 1. Non-MoCA uses what type of connection cord?
- 5. The site the customer accesses for Go2Assist.
- 8. The type of email version Verizon uses.
- 9. Test used to make sure the NIC is operating properly.
- 10. This light on the router will not be lit if the cord from the router to the wall is unplugged.
- 12. The process of moving an old email address to a new customer's account.
- 14. The shorter troubleshooting anagram for Data.
Down
- 2. The name of the Outlook program for a Mac.
- 3. Program used to share a customer's screen to assist with an issue.
- 4. Actiontec router generation with a red stripe.
- 6. Primary order look-up tool.
- 7. The troubleshooting anagram for Data.
- 11. Result you will get from a failed ping test.
- 13. MoCA uses what type of connection cord?
