Day 11: Community Sprint Crossword Puzzle

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Across
  1. 3. It is the fee Telstra charges to reconnect a service after it has been disconnected because the customer has not paid their bill.
  2. 4. Day Pass charged for $10 per day.
  3. 6. A general term referring to the ability for a cellular customer to automatically make and receive voice calls, send and receive data, or access other services, including home data services, when travelling outside the geographical coverage area of the home network, by means of using a visited network.
  4. 11. Day Pass charged for $5 per day.
  5. 12. Discounted call and data rates available to customers travelling overseas when International Roaming is activated.
  6. 14. What does PSTN stands for?
  7. 15. A reason for services to be temporarily suspended or disconnected.
Down
  1. 1. To resume services after a temporary disconnection.
  2. 2. Telstra's 24x7 App, My Account or the Interactive Voice Response (IVR) as customers' payment option.
  3. 5. Payments made by a customer that needs to be reported to reconnect their services (Example: BPay, PayPal, and Australia Post)
  4. 7. Processing timeframe for reconnecting services.
  5. 8. To take up or go on with again after interruption.
  6. 9. To cause to cease or become inoperative for a time; stop temporarily.
  7. 10. Total data allowance that a customer can use in any eligible countries once International Day Pass is purchased.
  8. 13. The charge for reconnecting BigPond broadband after disconnection for non-payment.