Across
- 2. Charge amount of per 500 Megabytes (MB) block of data for Day Pass users who exceed their daily allowance on automatic data top-up.
- 6. What does PSTN stand for?
- 8. A day for International Roaming Day Pass is defined as Australian Eastern Standard Time (AEST) or as _____.
- 12. A reason for services to be temporarily suspended or disconnected.
- 13. Payments made by a customer that need to be reported to reconnect their services (Example: BPay, PayPal, and Australia Post).
- 14. A general term referring to the ability for a cellular customer to automatically make and receive voice calls, send and receive data, or access other services, including home data services, when travelling outside the geographical coverage area of the home network, by means of using a visited network.
Down
- 1. The charge for reconnecting BigPond broadband after disconnection for non-payment.
- 3. Total data allowance that a customer can use in eligible countries once International Day Pass is purchased.
- 4. It is the fee Telstra charges to reconnect a service after it has been disconnected because the customer has not paid their bill.
- 5. Telstra's 24x7 App, My Account or the Interactive Voice Response (IVR) as customers' payment option.
- 7. To cause to cease or become inoperative for a time; stop temporarily.
- 9. To take up or go on with again after interruption.
- 10. To resume services after a temporary disconnection.
- 11. Discounted call and data rates available to customers travelling overseas when International Roaming is activated.