Day 2 - SWR National Customer Service Week

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Across
  1. 2. Ready to assist
  2. 5. Verbal or non-verbal
  3. 6. Not Negative
  4. 7. I can't get no.....
  5. 8. A thorough understanding
Down
  1. 1. The building of a relationship
  2. 3. You don't want a bad one of these
  3. 4. Not a complaint
  4. 7. From Ear to Ear
  5. 9. To hear attentively