Day 5 - Crossword Puzzle

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Across
  1. 4. Board, This is where you can track your production for the month - and see your competition!
  2. 7. This feature allows customers to shut off WiFi and bring the family together
  3. 9. Includes modem rental, Advanced Security, and Unlimited Data
  4. 11. Our version of a Mesh Network; used to extend WiFi signal
  5. 14. For Shareable Data or light data users, this plan ranges anywhere from $15-$60
  6. 15. The professional monitoring system with the highest diamond rating
  7. 17. Describes the experience each customer will have from the moment they walk through the door to the moment they leave
  8. 18. Comprised of 6 parts including "Own It" and Wow Moments
  9. 19. Over 30,000 shows and movies available to watch any time!
Down
  1. 1. 18 million of these can be found nationwide to keep you connected On The Go
  2. 2. Basically our version of a customer satisfaction survey - shoot for 10's!
  3. 3. Take your Recordings with you wherever you go!
  4. 5. The______ App allows customers to download recordings to take with them On The Go
  5. 6. For heavy data users, this plan only costs $45
  6. 7. NBC Universal's new streaming platform with tons of free shows and movies
  7. 8. Xfinity's streaming device which includes the X1 platform and Voice Remote
  8. 10. Not home? Take your Landline with you and answer On The Go
  9. 12. Search by Title, Genre, Actor, Quote, and More!
  10. 13. Allows customers to manage their services, pay bills, and chat with tech support
  11. 16. Coordinator, This position is responsible for checking customers into the store and maintaining the flow of the sales floor.