Across
- 3. integrated case management
- 5. not an exact search
- 7. what occurs when icm and mis sync together
- 10. link to additional applet or information
- 11. regional services division
- 13. who takes care of duplicate data
- 15. system process for accurate data match
- 19. monthly ongoing benefit type in phase 4
- 20. who the cheque is payable to
- 21. tool that cleanses and de-duplicates data
- 22. identification required to access myselfserve
- 23. how often icm runs a batch
Down
- 1. something excatly the same
- 2. missing icon in phase 4
- 4. on demand payment in phase 4
- 6. how not to search in phase 4
- 8. one of the major improvements for phase 4
- 9. screem views in icm
- 12. term for order of payments
- 14. assisted order automation
- 16. no fixed address
- 17. company responsible for icm software
- 18. part one of the plan