DE Crossword

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Across
  1. 5. 14A) What age would a member no longer be eligible for pediatric dental and vision?
  2. 6. 8D) How much is the wellness benefit for a Secure 300 policy?
  3. 7. 11D) Where can you locate premium notices?
  4. 8. 9D) Besides the physical PHI form, where else can you submit the authorization for release of PHI form?
  5. 9. 6D) How many business days is the SLA for a non-urgent OON review?
  6. 10. 2D) What is the name of our travel insurance?
  7. 11. 15A) 25518 is the extension for which DE queue?
  8. 15. 13D) What is our secure mobile customer communication network?
  9. 16. 12D) What dental policy is no longer available for purchase?
  10. 17. 17A) How are premiums determined for BlueCare policies?
  11. 18. 16A) Where can you find money that has been received by BCBSKS but has not been assigned to the specific membership rep?
Down
  1. 1. 9A) Where do you go to check the status of your membership ticket?
  2. 2. 4A) What date will you cancel a policy if it is due to death? (3 words)
  3. 3. 7D) 310 is the routing location for which department?
  4. 4. 5D) When can a member change their tobacco usage? (2 words)
  5. 12. 10D) What is the typical timeframe for a QE? (2 words)
  6. 13. 3D) What is open from 8:00am-4:00pm? (2 words)
  7. 14. 1D) What life insurance policy application is done via paper?