Across
- 2. have a repair order that does not have the part # on it can we proceed with payment? Yes
- 3. curb covered as Road hazard under Dealer Tire Program? Yes
- 4. a yokohama tire was purchase 2018 and before what do we do with the 1101 part of the part#? Remove
- 6. many miles do we cover for roadside assistance? Five
- 8. do we ask for from a Suburu Dealership to open a claim? Address
- 9. a dealer doctors the invoice, what do we do to the claim? Deny
- 10. is the email for D/T? DTCLAIMS@NSDMC.COM
- 12. do we do if the part # on the OI does not match the part # reported? Openanewclaim
- 14. the dealer calls and informed the tire is on backorder, We blue noted what they were putting on, and in the claim has the original part#/tire. What do we pay? Lessofthetwo
Down
- 1. we allowed to have a dealer write in the DOT on the invoices? Yes
- 2. the Dealer states that the member uses his vehicle for business, then calls us and states he accidently put business use, what do we do? Memberstatement
- 3. the Dealer puts unknown on the portal as COL and we see there is a bubble but not sure what the COL really was, what do we do? Memberstatement
- 4. we cover the Dealer Cost or Retail cost for the tire? Dealercost
- 5. we start a BIT for Dealer Tire? NO
- 7. a dealer has not send in the documents within 90 days or did not get Authorization and the claim is denied, what can they use? Goodwill
- 8. is the timeframe the dealership has to sell the tire after buying it from Dealer Tire? Twentysixmonths
- 9. searching to see if a facility has inventory for a tire you need what? Dealercodeandsku
- 11. a tire is backorder can we start a claim? Yes
- 13. a CPO what do we need for verification? Buyersorder