Defining Customer Service

12345678910
Across
  1. 4. Our customers share with us _______ information. We must keep this information to ourselves.
  2. 5. In everything we do, we will always display a positive ___________.
  3. 7. More than anything else, our customers expect _________.
  4. 8. Reports, deadlines, promises, meetings, appointments, and projects require __________.
  5. 9. We hold ourselves to a higher standard. We expect excellence. We are ________.
  6. 10. Great teams give 100% ______ all the time.
Down
  1. 1. Customers ask questions, they expect answers. ________ is power.
  2. 2. Customers make decisions based on ________. We will create a professional, business-like image at all times.
  3. 3. We will take responsibility for our actions and be held _________ for the service we provide.
  4. 6. Our fellow coworkers are more than just people we work with. ___________ makes the dream work.