Across
- 4. This team would greet guest that come into our building (two words)
- 6. this department ensures we are following all laws
- 7. This is a formal complaint
- 8. Policy creations and review
- 11. this can be filed to try and change a decision made by the health plan
- 13. Submitted to Health Insurance to receive payment for services
- 14. facilitates community meetings
- 15. manages the layouts of our internal computer programs
- 16. This department helps providers with getting contracted (two words)
Down
- 1. this department must find resolutions to a members complaint
- 2. submitted by a provider to preform certain services
- 3. the Finance department would create and monitor this
- 5. This department is in charge of maintaining our plan documents (two words)
- 9. Technical support (abbreviation)
- 10. made up of Enrollment, Pharmacy, and customer Service (the answer is an abbreviation)
- 12. This is an example of a plan document
- 17. This department keeps members demographic information updated