Across
- 2. baristas
- 3. deployment principle
- 4. teamwork
- 7. reduce waiting
- 8. shift supervisor
- 10. support
- 12. principle; Work is clearly assigned to each partner.
- 13. work in routine
Down
- 1. principle; limited interruptions for customers; register, dto, dtr, and bar are able to stay at their position.
- 5. Reduce motion
- 6. principle; an equal amount of work is assigned to each role; Work is redistributed to prevent customer and cup queues from growing.
- 9. deployment
- 10. store manager
- 11. a position determined by the equipment being operated or customer connection point.