Across
- 2. Our system used for creating interactions and case notes
- 3. number of days customer's get in grace period after a CD matures.
- 4. Most common electronic transfer type
- 7. Element of Authentication that the Customer creates themselves
- 9. System we use for viewing documents that customer's have sent to us
- 11. Piece of PII that is also the username on Marcus.com
- 12. The system we use to take encrypted notes while on calls.
Down
- 1. the fastest method of electronic transfer
- 3. Max number of minutes our first initiated hold should be
- 5. The system we use to view pending transactions
- 6. Frequency that interest is posted to account
- 8. the system we use to send customer documents
- 10. the shortening for Annual Percentage Yield