Across
- 3. The tourism characteristic that refers to the 35 plus industrial components that serve a single traveller
- 4. The Apple product launched in 2007 that marked the beginning of Generation 3 — mobile and ubiquitous technologies
- 6. According to Rogers, this is the LAST group of people to adopt a new technology
- 9. The tourism characteristic that explains why an unsold hotel room cannot be stored and sold the next day
- 10. The Austrian economist who argued that technology creates waves of innovation, each faster than the previous
Down
- 1. The tourism characteristic that means a hotel service is produced and consumed at exactly the same time
- 2. The tourism characteristic that explains why a tourist cannot touch, feel, or try a holiday before buying it
- 5. The first online travel agency launched by Microsoft in 1996 that allowed consumers to book travel directly without a travel agent
- 7. The company that developed the Hype Cycle model in 1995 to track the lifecycle of new technologies
- 8. The world's first computerised airline reservation system, launched by American Airlines in 1964