Dining Room Common Terms & Phrases

2. staff are assigned tasks throughout service and/or after service.
4. The Kitchen area devoted to FOH needs.
7. To make a dish out of order sequence which is top priority.
8. table set up for Servers & Runners to place their mise en place and store items.
9. Refers to a table for 4.
10. China, Flatware or Glassware set on the table OR Number of guests at a table.
12. where food is picked up by server
14. a guest who leaves the restaurant without paying their bill.
16. A way of making a dissatisfied customer, a satisfied customer.
18. A tray used for the service of beverages.
19. “Everything in its place”.
20. A table of 2.
21. a guest who comes to a restaurant without a reservation.
23. also known as cutlery or silverware.

1. Item is no longer available or that a customer should be ejected.
3. An expression meaning “very busy, you can’t see anything around you”.
5. refers to the china, flatware and glassware set on the table for meal or service.
6. guests leave table, allowing another party to sit there.
7. refers to the dining room reservations confirmed in the book or system.
11. A large tray used for food service and clearing.
13. A napkin fold used to protect servers from hot plates and absorbs drips.
15. A short term for “complimentary”.
17. a member of the kitchen who co-ordinates ordering and picking up of food.
22. stand that holds an Oval Tray.