Across
- 3. Sociable
- 4. Rude
- 5. Gregarious
- 9. Offensive
- 11. Frank
- 12. Apology
- 13. Eloquent
- 15. Argumentative
- 17. Considerate
- 18. Politeness
- 19. Tact
Down
- 1. Manners
- 2. Discussion
- 6. Ice-breaker
- 7. Formality
- 8. Casual
- 10. Chatty
- 13. Entertaining
- 14. Etiquette
- 16. Diplomatic