Discovery

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Across
  1. 3. Something that you build with a customer that helps with sales.
  2. 6. give (someone) greater knowledge and understanding about a subject or situation.
  3. 7. construct (something, typically something large) by putting parts or material together over a period of time.
  4. 9. the power or act of seeing into a situation.
  5. 11. involvement or commitment.
  6. 12. talk about (something) with another person or group of people.
  7. 14. the informal exchange of ideas by spoken words.
  8. 16. a person who has a comprehensive and authoritative knowledge of or skill in a particular area.
  9. 17. share or exchange information, news, or ideas.
  10. 19. the client we work for!
  11. 20. What you are doing right now is considered an _______.
  12. 21. a sentence worded or expressed so as to elicit information.
Down
  1. 1. gain or acquire knowledge of or skill in (something) by study, experience, or being taught.
  2. 2. the feeling or belief that one can rely on someone or something; firm trust.
  3. 4. of, relating to, or affecting a particular person.
  4. 5. The company we work for!
  5. 8. the act of finding or learning something for the first time.
  6. 10. the required question on every call!
  7. 13. the capacity to have an effect on the character, development, or behavior of someone or something, or the effect itself.
  8. 14. someone gave me a phone _____.
  9. 15. our team name!
  10. 18. give intellectual, moral, and social instruction to (someone, especially a child), typically at a school or university.