Across
- 1. VA office responsible for collection of VA benefit debts
- 3. Main VA education system
- 5. Two digit number identifying the beneficiary's relationship to the Veteran
- 6. Phil's favorite baseball team
- 7. Debt Forgiveness
- 10. VA benefits paid to a Veteran attending school
- 11. DMC's system to process and manage debts
- 12. DMC's document repository system
- 13. Person or organization designated to represent a Veteran
- 16. Remittance form at the bottom of the first demand letter
- 17. Location of RPO that processes education benefits for the western US
- 18. The third VA core value
- 19. VA Regional Office in Maine
- 20. Information such as address, SSN, or date of birth
- 21. DMC division responsible for answering phone calls
Down
- 2. Pension _______ Center
- 4. 08E, 07C, and 08E will ____ the debt balance
- 8. The fourth VA core value
- 9. Benefits based on a service-connected disability
- 14. Benefits based on income
- 15. DMC division including HR and trainers
- 16. Payee 10