Do you know Hawx?

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Across
  1. 2. Hashtags must got at the _____ of the note.
  2. 3. Hawx ____ Pest Control
  3. 5. "Thank you for calling Hawx Pest Control, this call may be _____ for quality assurance.
  4. 7. a company we let customers use to finance their Termite Protection Plan
  5. 8. Acronym for Service Professional
Down
  1. 1. Refers to categorizing calls by call topic, reason, or outcome. You must ___ every call.
  2. 2. Five9 Reason Code: Used ONLY when taking restroom breaks.
  3. 4. _____ Service is set up when a customer request a service between due dates
  4. 6. Number of days you must request off if you test positive for Covid19 or anther infectious illness.
  5. 7. Acronym for General Pest Control