Dorney Park Associate Crossword Puzzle

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Across
  1. 3. a company cornerstone, how we make people feel
  2. 5. what does the S in EASY model stand for; when someone is happy they ___________
  3. 6. we strive to exceed guests ________________________ each every interaction
  4. 9. our mission is to "make guests __________"
  5. 10. in the EASY model, A stands for; _____ engaging questions
  6. 13. a company cornerstone focused on exceeding guest expectations
  7. 14. end every guest interaction with _________________ (2 words)
  8. 15. what does the E in EASY model stand for (2 words)
  9. 16. new Guest Service program, because "Hospitality is _________"
Down
  1. 1. company cornerstone binds the other 4 cornerstones together: also means honesty, accountability & responsible
  2. 2. a company cornerstone; do not pass it up, pick it up
  3. 4. you should apply this throughout the day when working outside in the summer
  4. 7. in the summer it is important to drink or stay ______________ throughout the day
  5. 8. a company cornerstone that is our number one priority in all aspects of our jobs
  6. 11. how you welcome a guest at the beginning of an interaction
  7. 12. we want associates to have ______ when working at Dorney Park