DoubleTree

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Across
  1. 2. - How many fire assembly points do we have? (5 letters)
  2. 4. - DoubleTree's signature treat given to guests (6 letters)
  3. 6. - Hilton's rewards program for frequent guests (6 letters)
  4. 7. - Where can the list of first aiders be found? (9 letters)
  5. 8. - A model for customer service at Hilton, 'Make it ___' (4 letters)
  6. 9. - A term used for active attack or suspicious items at Hilton (3 letters)
Down
  1. 1. - The 'L' in Hilton's core values (10 letters)
  2. 3. - Who was the owner of Hilton? (6 letters)
  3. 5. - Who is at the heart of Hilton's hospitality? (6 letters)
  4. 6. - A key component in Hilton's service model focused on guest needs (5 letters)